Terms and Conditions

Last revised on 08/03/2017

Please read these Terms of Service ("Agreement", "Terms of Service") carefully before using https://www.strmr.com ("the Site") operated by Strmr ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://www.strmr.com. By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.


Additional definitions

Clients: users who would like to conduct a paid session with a service provider on the Site.

Service provider: A person who provides professional services to Clients through video, audio or text conversation.

User: Either a service provider or a client.

Session: A conversation between a service provider and a client that may result in a payment by the customer to the service provider.

Grace period: Each session has a grace period of 10 minutes. If the session is terminated before it, no charge will apply.


Strmr is a software solution for providing paid video sessions, and is not responsible for the content or consultation within the Session. Clients should exercise their discretion, conduct research and make an introduction with the Service Provider prior to conducting a Session, in order to make sure that the service that will be provided matches their need. Strmr does not guarantee the verification of degrees, qualifications, licensure, certification, credentials, competence or background of any Service Provider. Client's relationship relating to the services is strictly with the Service Provider. Strmr is not involved with the actual substance of that relationship and we do not validate or control any of the Service Provider Services. You are advised to exercise a high level of care and caution in the use of the Strmr. You should never rely on or make health or well-being decisions purely on use of Strmr. Never disregard, avoid, or delay in obtaining medical advice from your doctor or other qualified healthcare provider, or by traditional face-to-face appointment; because of information or advice you received through Strmr.

All de-identified data, meta-data and research data collected by Strmr through User's of Strmr remains the sole property of Strmr and its corporate owners. User has no rights to the ownership, removal or deletion of data on the Platform.

Payment for use of Strmr is used to compensate Strmr for its software development, overhead, administrative services and other corporate costs and fees, including transaction fees for credit card usage. The Independent Service providers practicing through Strmr also pay for use of the Strmr technology and for administrative fees. Part of your payment, accounted for separately, is remitted to the Service Proivder for the services provided to the Client.

Both the Serivce proivder and Client agree to indemnify Strmr for any claims made by a Service Provider or Client against each other. The Client and Service Provider agree to indemnify and hold harmless Strmr, its related entities, affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use. You agree to pay all fees and charges associated with your Client account on a timely basis and according to the fees schedule, the terms and the rates as published by Strmr. Such fees and charges (including any taxes and late fees, as applicable) may be charged on Client's provided credit card. By providing Strmr with credit card information Client authorizes Strmr to bill and charge Client credit card. Client agrees to maintain valid credit card information in Client Account.

Nature of service providers

Strmr caters for professional service providers exclusively, such as psychologists, parental consultants and dietitans.

Forbidden Uses of Strmr

All Clients expressly agree not to post any material that:

  • Is defamatory, libelous, abusive, or obscene, including, without limitation, material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, federal, or international law;
  • Infringes on the copyright or any other proprietary right of a third party;
  • Would invade the privacy of any other person;
  • Is intended to advertise to or solicit others without our express permission;
  • Constitutes charity solicitations, chain letters or pyramid schemes;
  • Contains a virus, worm, Trojan horse, time bomb, or any other harmful program or component; or
  • Interfere with or disrupt networks connected to the website, or used for purposes of delivering the content (or violate the regulations, policies or procedures of such networks);
  • Attempt to gain unauthorized access to restricted areas of the website, other accounts, computer systems or networks connected to the website, through password mining or any other means; or
  • Interfere with another Client's use and enjoyment of the website.

Proper Use of the Site

Client agrees that Strmr and its affiliates shall not be liable to Client or anyone else for any loss or injury caused in whole or in part by relying upon, using, or interpreting the content or any other information obtained through use of Strmr. In no event will Strmr or its affiliates be liable to Client or anyone else for any incidental, consequential, indirect, special or exemplary damages or lost profits arising out of the use or inability to use the content, the website or any other information obtained through the website, even if Strmr, its affiliates, its licensors, agents or representatives know or have been advised of the possibility of such damages.

These excluded damages include, but are not limited to, medical, legal and any other malpractice damage claims or awards, pain and suffering, personal injury/wrongful death, loss of income, loss of consortium, business interruption, medical bills, damages for loss of data, loss of programs, and/or cost of procurement of substitute services or service interruptions. Strmr's cumulative liability to Client or any other party for any loss or damages resulting from any claims, demands, or actions arising out of or relating to the website, the content or these Terms of Use shall not exceed the fee, if any, paid by Client or on your behalf for the use of Strmr for the prior twelve (12) months.

Code of conduct

In using our Site and Services, you agree to follow our Code of Conduct. Violation of our Code of Conduct may result in the immediate removal of your access to this site.

Prior to initiating a session, Service providers should explain the type of service they provide, as well as a time estimate for how long the consultation should take, and if relevant, how many future sessions their service might involve. Additionally, they will make sure the client understands the terms of payment, and will make every effort to avoid refund requests.

Service providers will maintain a clear and transparent conversation with the client. The client will make sure the service provider matches his needs, and will request an external introduction with the service provider in case a prior due-diligence is required.

Refund Policy & Dispute Resolution

Service providers can refund Clients at any time. If the Client is unsatisfied within reason during a live session, he may request to stothe session and request the service provider for a refund. The client acknowledges that it is within his responsibility to asses the service provider and possibly conduct a prior introduction with the service provider in order to make sure that the service is suitable.


We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownershiprovisions, warranty disclaimers, indemnity, and limitations of liability.

Limitation of Liability

By using our Services, you agree that Strmr will not be liable for any indirect, incidental, special or consequential damages, loss of revenue, loss of data or emotional distress resulting from your use of the Site or services.


Service providers who are U.S citizens are responsible for paying all taxes associated with your use of the service. All service providers are required to fill in a tax form in order to receive payouts.


Any link (including a hyperlink, button or referral device of any kind) used on Strmr or on the mobile Strmr Application is provided for your use and convenience. The appearance of a link does not constitute an endorsement, recommendation or certification by us, nor should the presence of a link in any way be construed as a suggestion that any third party website has any relationship to Strmr. Strmr does not endorse the content on any third-party websites. Strmr is not responsible for the content of linked third-party websites or third-party advertisements, and does not make any representations regarding its content or accuracy. Strmr does not knowingly link to websites that may infringe on valid and existing trademarks, service marks, copyrights or patents. Client's use of third-party websites is at Client's own risk and subject to the terms and conditions of use for such websites.

Modifications, Termination, Interruption and Disruptions to Strmr

User confirms and acknowledges that Strmr may modify, suspend, disrupt or discontinue Strmr or any part of the Strmr.com website or the use of the mobile applications, whether to all clients and service providers or to a User specifically, at any time with or without notice. User agrees and acknowledges that Strmr will not be liable for any of the aforementioned actions or for any losses or damages that are caused by any of the aforementioned actions. The Strmr technology is technically complicated and is dependent on third party engineering and hosting in part, and on various factors such as software, hardware and tool, either our own or those owned and/or operated by our contractors and suppliers. Strmr does not guarantee that the website or mobile applications will be uninterrupted or that it will be secure, consistent, timely or error-free.

Age Requirements, Password, Email, Texting and Honesty Policy

User agrees that by using Strmr, User is at least eighteen (18) years of age and legally has no reason to believe User would not be judged a competent adult. By registering as a User and agreeing to the terms and conditions of this Agreement, User also agrees to the terms of the Strmr Privacy Policy. User remains responsible for maintaining the confidentiality of User Password and User name (if any) and any other security information related to Useraccount. Strmr will not be liable for any loss that User incurs as a result of someone else using User account or your password, either with or without User knowledge.

User's continued use of Strmr will signify your acceptance of the changes to the website or the Terms of Use. If User does not accept the changes, User's sole and exclusive remedy is to discontinue using Strmr.

General Legal Terms

Nothing in this Agreement shall be construed as making either party the partner, joint venture, agent, legal representative, employer or employee of the other. Neither party shall have, or hold itself out to any third party as having any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other, except as provided for herein or authorized in writing by the party to be bound.

This Agreement will be binding and will inure to the benefit of the legal representatives, successors and assigns of the parties hereto.

If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.

Class Action Waiver

Where permitted under applicable law, Strmr and User agree that each may bring claims against the other only in its corporate or its individual capacity and not as a plaintiff or class member in any purported class or representative action. Unless both Strmr and User agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

Contact Us

If you have any questions about this Agreement, please contact us.